an upgrade. I follow the directions on the screen, but the upgrade never occurs. I have disable my Firewall, my Virus Protection, my Spyware hoping for the download to go thru smoothly but nothing happens, I have Emailed the "customer support Team" but I have yet to get an answer. Sometimes I get the feeling that I was taken "for a ride" by Yahoo.
After Aug 31st and after charging my credit card, I haven't been able to use the jukebox. At sign-in asks forsymantic
Stop payment for the time being %26 attempt to contact billing / customer service again.
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